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Fourteen specialists from The Xfactor Collective’s social impact community consider the challenges the sector must deal with and offer some quick-fire tips on how to overcome them in 2020.



Capacity building strategies



Julia Keady, CEO and Concierge Services Director

The biggest challenge we see is leaders wanting to build capacity into their teams, without knowing how beyond more upskilling and training.

We hear a great deal about capacity building in our sector, and at the Collective we often talk about capability building being the sister of capacity. Capability is the extent to which someone’s abilities can really thrive, and investing in capabilities (knowledge, skills and confidence) can indeed be what leads to greater organisational capacity.

But bringing out the best in an individual’s capabilities often comes back to the ability to make good decisions, and an environment in which good decisions can be made. Not just the big ones, but the micro decisions that we make every day that become our organisational culture.

Often we see that individuals will thrive when they are provided with a strategic coach or mentor (strategic sounding board) who is available to them a few hours each month. The relationship…
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