Unity4 Call Centre Services Ltd

Unity4 Call Centre Services Ltd
[email protected]
02 9699 8279
Unity4 are specialists inbound and outbound call management. We are especially successful converting contacts in to regular givers via our mature Agent team.

We believe in the power of good conversations to do good for people and businesses. We operate one of the most advanced technology enabled agent services business. It’s defined by its workforce, all of whom operate from home. Unity4’s approach to work life balance attracts then retains great people with the acumen to deliver good conversations that deliver results. Our ability to connect with supporters and have a conversation rather than “parrot like” reading a script delivers superior results and increased average regular giver longevity.

Great Conversations are supported by our cloud technology, Rapport. Rapport ensures we call people when they are available and receptive.  Our call guide scripting tool guides the agent conversation to engage and gently convert prospects into supporters.

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