OURTEL Fundraising Solutions
Customised programs to meet your organisational needs.
Acquisition, Upgrades, Reactivations, Warm Donor Renewals.
Complete campaign management. Reducing the demands on your resources.
Through our virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to increase customer satisfaction, loyalty and profitability.
OURTEL proudly deliver to our clients, superior customer service with local product and cultural knowledge, reducing customer service costs through employment of well-trained agents geared at handling all service activities. Retention of at-risk customers by identifying concerns and finding solutions EASILY.
The sales experience of our agents with first hand product knowledge increases the relationship agents have with callers, resulting in greater results when compared with traditional call centre agencies.
At OURTEL we believe that every interaction is an opportunity to expand the client-customer relationship where striving to deliver remarkable customer service on every call is guaranteed